It sounds like a tagline for a science fiction film, but we need only look as far as the retail industry to see the truth in this statement. Robots have been with us for a while in retail, and technology powered through AI and machine learning to incorporate the voice of the customer to transform how retailers make product and pricing decisions is something I've been advocating for years. Amazon and many retailers are operating robots behind the scenes to help with inventory management. Walmart is building its robot army as well, and according to this ABI Research release, the company deployed 350 systems for inventory management across its stores in 2019 alone. As retailers look to trim costs and streamline operations, particularly along the supply chain, robots are only going to become more entrenched in retail's day-to-day operations, taking on greater roles and interacting with employees and consumers alike as AI becomes smarter.

He goes by the name "Marty." Tall, slow-moving and gray, he has big cartoonish eyes that disguise something unique about the newest employee at Giant Food Stores: Marty is deliberate and relentless, and -- unlike his fellow employees -- he has the ability to work a seemingly endless number of hours without pay. Though he doesn't say much, a small message is always plastered to his slender trunk: "This store is monitored by Marty for your safety," it reads. "Marty is an autonomous robot that uses image capturing technology to report spills, debris and other potential hazards to store employees to improve your shopping experience." After a pilot program that kicked off in several Pennsylvania stores this past fall, Giant Food Stores announced Monday that it will place Martys in each of the supermarket chain's 172 stores across Pennsylvania, Maryland, Virginia and West Virginia.

He goes by the name "Marty." Tall, slow-moving and gray, he has big cartoonish eyes that disguise something unique about the newest employee at Giant Food Stores: Marty is deliberate and relentless, and -- unlike his fellow employees -- he has the ability to work a seemingly endless number of hours without pay. Though he doesn't say much, a small message is always plastered to his slender trunk: "This store is monitored by Marty for your safety," it reads. "Marty is an autonomous robot that uses image capturing technology to report spills, debris and other potential hazards to store employees to improve your shopping experience." After a pilot program that kicked off in several Pennsylvania stores this past fall, Giant Food Stores announced Monday that it will place Martys in each of the supermarket chain's 172 stores across Pennsylvania, Maryland, Virginia and West Virginia.

He goes by the name "Marty." Tall, slow-moving and gray, he has big cartoonish eyes that disguise something unique about the newest employee at Giant Food Stores: Marty is deliberate and relentless, and -- unlike his fellow employees -- he has the ability to work a seemingly endless number of hours without pay. Though he doesn't say much, a small message is always plastered to his slender trunk: "This store is monitored by Marty for your safety," it reads. "Marty is an autonomous robot that uses image capturing technology to report spills, debris and other potential hazards to store employees to improve your shopping experience." After a pilot program that kicked off in several Pennsylvania stores this past fall, Giant Food Stores announced Monday that it will place Martys in each of the supermarket chain's 172 stores across Pennsylvania, Maryland, Virginia and West Virginia.